Computer Support

Home Visits

Not everyone is good with technology, some of us have loads of questions – and we’ve made it really simple for you to access those answers. Whether you have a problem or just have a question about a new device, we can come out to your house or workplace to take a look.

Appointments are usually available same day or next day, and we’ll come at a time that suits you.

Residential Pricing

Off-Site Support

  • Collection and Delivery = FREE
  • Minimum Investigation = £45.00
  • Data Wipe and Windows Reinstall = £55.00
  • Computer Health Check = £45.00
  • Data Recovery w/ Non-Start Drive = £60.00


On-Site Support

  • Callout Fee (includes first-hour labour) = £55.00
  • Additional Time (per 30 minutes) = £15.00

(most work can be carried out within the first hour)

What can we help with?

Download Splashtop

(Will open in a new window)

PCs & Laptops

Whether your in the market for an upgrade, or need your current laptop fixed, we can provide both professional advice and carry out any work that maybe required.

Repairs – We carry most common parts in stock to save time, however if we need to order something in, it’ll be with us next day, or in some cases same day.

Upgrades – Looking for a new laptop or PC can be quite daunting, with so many online marketplaces selling them. We can offer advice on New and Refurbished devices to save you money, but ultimately making sure it’s capable of carrying out the tasks you need it to.

Price Guide
(regularly sold builds)

Laptops:
(N) Lenovo V14 G4 Laptop: £469.00
(R) Lenovo IdeaPad 3 Laptop: £210.00

Custom Built Desktops:
Small Factor 8GB / 250GB SSD: £269.00
Gaming Use: £POA

Printers & Scanners

Manufacturers have not made it easy over the past couple of years to find the right printer and one that is easy to set up. We’ve seen many customers purchase a £60.00 printer, only to find that in a month when the starter ink has run out, that replacement ink is £40.00 which is only £20 less than the printer itself!

Installations – If you’ve purchased a printer elsewhere and need some assistance getting it setup onto the Network and installed on your devices. Let us know! This usually takes less than 1-hour.

Supply – If you’re not sure what printer you need, we can help you decide and supply the correct one that suits your needs. Simply get in touch with your requirements, and we’ll take care of the rest!

Price Guide
(regularly sold printers & ink)

Epson:
Expression Home XP-3200: £70.00
Expression Premium XP-6100: £130.00

Ink:
Most Epson Compatibles: £18.00

Virus Removal

It’s never nice to know when someone is snooping on your information. Especially when you don’t even know it’s happening! Many people believe that the Windows Defender will fully protect them. But, we’ve been out to many customers who’ve had a number of background viruses and Windows Defender never detected them!

For that reason, we recommend Norton 360 Antivirus. Why? Not only is it an Antivirus software, but also comes with many other features like, Cloud Backup Storage, VPN and many more.

Price Guide

Norton 360 (3 Devices): £34.99/yr
Norton Business (10 Devices): £75.00/yr

Internet & WiFi

Getting the WiFi into the house, is a piece of cake! But, what about making sure you’ve got full connectivity in your entire house? That’s where we come along! We can run a full WiFi scan of your property, identify any “dead spots” and come up with a action plan of how to resolve that. Whether that’s WiFi Extenders (“Boosters”), or Access Points.

Price Guide
(regularly sold services)

Identification:
Initial Property Visit: £55.00

Fix:
TP-Link WiFi Extenders: from £35.00/ea